In stock orders are typically shipped within 5~7 business days. However during high-volume seasons, orders might take longer to process.

Orders with customization will have longer process time between 10 to 15 business days. Please contact us with your order number for more precise estimation

If you need to make changes to the contact information or shipping address entered during checkout, please contact us at info@arderarus.com as soon as possible for your order for assistance. However, once the order is shipped, you’ll have to contact the carrier for the change of address

We ship orders to international destinations outside the United States via DHL. 

ARDE RARUS is not responsible for any duties, taxes, or other fees that may be assessed on international shipments. Some countries may be subject to customs duties and taxes before delivery, DHL will reach out for payment ahead of delivery in this case.

All silver hardware is crafted from solid 925 sterling silver. Every stone in our collection is a 100% genuine natural gemstone, hand-selected for its distinctive character, organic inclusions, and subtle variations in tone.

To preserve the mirror finish of sterling silver, store in its provided pouch when not in use. Clean gently with a soft microfiber cloth. Avoid contact with abrasive surfaces or harsh chemicals to maintain its sculptural integrity.

To prevent fracture or breakage of stone jewelry. Handle your stone jewelry gently, including when removing or storing your jewelry. Avoid impact with hard surfaces.